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Terms and Conditions for Using g57

Before you open an account or make a deposit through bKash, Nagad, or Rocket, read through these terms — they set out your rights, our responsibilities, and what both sides agree to.

Account EligibilityPayment TermsWallet DepositsUser ResponsibilitiesJurisdiction Rules
g57 Terms and Conditions for Using g57
ACCOUNT SECURITY STANDARDS

How We Handle Your Account and Data

Your account details, payment records, and personal data are handled under strict internal controls. We do not share your bKash, Nagad, or Rocket transaction data with third parties outside of what is required to process your payments or comply with a legal obligation. Account access is protected through OTP verification on login, and any change to your registered mobile number or email requires identity confirmation before it takes effect.

Data Retention

We retain account and transaction records for as long as your account is active and for a period after closure as required by applicable regulations. You may request a summary of your data via the support channel.

Cookie Use

Our platform uses session and functional cookies to keep your account logged in and remember your payment method preferences. You can manage cookie settings through your browser without losing account access.

Account Security

Login is protected by OTP sent to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.

Requesting Changes

To update your registered details, raise a request through live chat or email with your account ID. Changes to payment-linked details like your bKash or Nagad number require identity verification before they go through.

TERMS SUPPORT CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, wallet transaction, or eligibility, our support team can help. We handle account and payment queries including bKash, Nagad, and Rocket transaction questions directly through these channels.

Team online

Live Chat

Start a chat from your account dashboard. Available for account and payment queries including bKash, Nagad, and Rocket transaction disputes or terms clarifications.

Email Support

Send your query to our support address from your registered email. Include your account ID and a description of the terms issue or wallet transaction in question.

Account Help Centre

Browse the help section inside your account for answers to common terms questions, wallet deposit steps, and eligibility checks before contacting support directly.

Common Questions About These Terms

These are the questions we see most often about how the terms apply to your account, wallet transactions, and eligibility. If your question is not here, reach out through live chat.

These terms apply to anyone who creates an account on g57. By registering, you confirm you have read them and that using this platform is consistent with the laws that apply in your region.

Yes. Deposits and withdrawals via bKash, Nagad, and Rocket are covered by these terms alongside the wallet provider's own terms. Any payment dispute should be raised with our support team first.

We notify you before changes take effect, especially when they affect account access or payments. Continued use of your account after the update date means you accept the revised version.

You can request account closure through live chat or email support. Outstanding balances linked to your bKash, Nagad, or Rocket wallet will be processed before the account is deactivated.

Yes. Eligibility depends on your local law and the regions g57 currently supports. We do not verify local regulations on your behalf — confirming access is permitted in your location is your responsibility.

Contact us via live chat from your account dashboard or by email from your registered address. Include your account ID and a clear description of the issue so our team can respond accurately.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.